Redskins: FAQ

1. How do I join the Redskins Kids Club?
2. How do I RENEW my membership and when?
3. Where can I find a list of Redskins Kids Club benefits?
4. Can I purchase discounted tickets online?
5. What are the general terms and conditions for membership?
6. How do I contact the fan club?
7. How can I request an autograph, special photo, or a visit from a player?
8. When will I receive my membership kit?
9. Why are membership cards needed to attend events or receive benefits?
10. I lost my membership card! How can I receive my benefits or attend events?
11. What are the details for the "Exclusive Events, Raffles and/or Contests" for members?
12. Will any special events be available to someone outside the "Redskins" area?
13. For special Kid Club events- who can my child bring?

Questions and Answers:

1. How do I join the Redskins Kids Club?
Redskins Kids Club memberships are available online at www.redskinskidsclub.com, at many Redskins events and on gamedays at the stadium. All clubs are annual memberships.

2. How do I RENEW my membership and when?
Renewal notices are emailed out annually approximately 30 days prior to your expiration date. It is important to maintain a current email address on your account in order to ensure renewal, as well as event notices, are received. You may also renew at anytime online at www.redskinskidsclub.com, at many Redskins events and on gamedays at the stadium.

3. Where can I find a list of Redskins Kids Club benefits?
Redskins Kids Club memberships can be purchased here.

4. Can I purchase discounted tickets online?
Unfortunately no, discounts do not apply to any ticket purchases.

5. What are the general terms and conditions for membership?
Please read through our Terms and Conditions page along with our Privacy Policy page for more details.

6. How do I contact the fan club?
The most efficient way to get in touch with a Redskins Kids Club Representative is to email us using the contact form online . Please allow up to 2 business days for a response.

7. How can I request an autograph, special photo, donation or a visit from a player?
While we do not have the ability to honor these requests from this site, you may contact FedEx Field Stadium and request to be transferred to Community Relations.

8. When will I receive my membership kit?
While we do strive to get membership packets out asap, we do ask that you allow up to 4 weeks for delivery of your packet due to personalization and the high volume of membership kits produced. If you have a member event to attend, please print your receipt as proof of purchase and bring along with a valid ID to the event. Receipts are only valid from 10 days of purchase.

9. Why are membership cards needed to attend events or receive benefits?
Membership cards are provided as an effort to make events more enjoyable for members. This helps to not only maintain the crowd, but ensures that paying members are the only ones receiving the benefits. Requiring membership cards and valid ID´s to receive certain benefits or discounts helps to avoid invalid discounts being given, allowing us to continue to provide this benefit to members.

10. I lost my membership card! How can I receive my benefits or attend events?
Replacement cards are available in the Redskins Kids Club store for only $5.00. You must log in to your account for access to replacement cards. If purchasing the day of an event, please print your receipt as proof of purchase. Receipts are only valid from 10 days of purchase.

11. What are the details for the "Exclusive Events, Raffles and/or Contests" for members?
The Redskins may do random raffles, contests and events during the year to accommodate members. ALL are at the discretion of the Redskins and may be subject to change. Membership cards MUST be present to participate and/or claim all prizes. NO EXCEPTIONS!

12. Will any special events be available to someone outside the "Redskins" area?
Events are held at FedEx Field or the surrounding area and open to ALL members. Members are responsible for their own travel.

13. For special Kid Club events- who can my child bring?

Each member may bring one parent/Guardian. All children must be a member. Membership cards must be present to receive access. Access will be honored on a first come first serve basis. RSVP's may be required, and invitations are generally sent via email, so please make sure you have a current email address on your account at all times.

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Due to the uniqueness and personalization of your membership please expect your fan package in 4-6 weeks.